The Trip Master Blog

Digital Ticketing For NEMT Providers

August 5, 2019

Advances in technology continue to shake up the NEMT/paratransit industry. If you’re looking to enter the field with your own transportation business or to expand existing operations, it’s crucial to keep up with the continuously evolving world of microtransit.  For example, as transit companies and organizations have embraced digital… Read More

The Difference Between TNC's and Public/Private Transit Providers

July 30, 2019

If you’re looking to enter the field or expand operations as a NEMT provider, it’s important to keep up with industry changes and trends. Besides making sure you’ve chosen the best software and your drivers are providing the best customer service, you need to understand the biggest… Read More

Public Transit Industry Events

July 22, 2019

If you’re looking to start an NEMT or paratransit business, you’ve probably already read about everything from marketing strategies to customer service tips. Getting contracts is an important part of starting and growing your business. Make sure you’re ready with this article, then it’s time to start… Read More

Ten rules every private NEMT business should follow to be successful

July 15, 2019

The market for NEMT and other forms of microtransit is hot right now. If you’re looking to enter the space or expand your current operations, it’s important to set your business apart from the competition in an increasingly popular field.  Although operating a successful NEMT business depends on everything from… Read More

How to Land a Contract with LogistiCare

July 9, 2019

If you’re starting a new NEMT or paratransit business--or you’re just looking to expand service you’re already offering--you probably already know how important scoring a big contract can be for your business. That being said, if you want more background on starting your own transit company, including why contracts… Read More

10 Proven Strategies to Market Your Agency & Increase Rides Per Day

July 2, 2019

Whether you’re looking to grow your existing NEMT or Paratransit service or start a new company from scratch, these ten marketing tips will give you a good idea of where to begin when it comes to getting your organization’s name out!  Although marketing is an important part of NEMT/Paratransit… Read More

Why Startup NEMT Operations Need Pay-As-You-Go Pricing

June 25, 2019

With the baby boomers getting older and mobile technology developing at a fast pace, the world of NEMT (non-emergency-medical-transport), paratransit, and other microtransit options is getting bigger by the day.  If you’re looking to take advantage of this market to start your own provider service, you’ll need a thorough understanding… Read More

What NEMT Brokers are Operating in my Area?

June 17, 2019

If you’re in the world of paratransit, you already know why transportation brokers are so important for business. Just like paratransit and NEMT organizations themselves, brokers come in radically different sizes. Some are hyper-local, others are regional, and others are international in scope; there are, of course, advantages and… Read More

Top Five Customer Service Tips for Transit Drivers

June 3, 2019

For public-facing industries like transportation services, good customer service makes a tremendous difference in loyalty and therefore ridership numbers. Whether the transit company is a small NEMT operation or a larger public organization, there are essential quality customer service traits that all transit agencies should consider to be pillars… Read More