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On-demand microtransit has emerged as a game-changing solution to address the evolving transportation needs of communities. In this article we will look at valuable insights into creating a successful on-demand microtransit service. We'll explore the four key steps highlighted in this article, shedding light on the future of flexible, efficient,… Read More
In the ever-evolving landscape of healthcare, one crucial yet often overlooked aspect is medical transportation. While advancements in medical treatments and technologies have garnered much attention, the role of transportation in healthcare remains a significant factor in patient outcomes. Let’s take a look at the pivotal role health plans play… Read More
Access to healthcare is a fundamental right, but for many, it's not just about having healthcare available—it's also about being able to reach it. Unfortunately, transportation barriers have become a significant hindrance, causing individuals, especially those with lower incomes, to miss out on crucial medical appointments. The Transportation Challenge… Read More
Cancer patients often face significant challenges in accessing necessary medical care due to transportation insecurity. This article delves into the effects of this issue on cancer care, highlighting how Non-Emergency Medical Transportation (NEMT) services can offer vital support in reducing transportation barriers. According to studies conducted… Read More
In the fast-paced world of Non-Emergency Medical Transportation (NEMT), fleet managers face the constant challenge of providing reliable and comfortable services to their passengers. The choice of vehicles can significantly impact the efficiency and effectiveness of NEMT operations. However, with numerous options available, selecting the right vans for your… Read More
Access to healthcare is a fundamental human right, and it's essential to ensure that medical services are readily available to all members of a community. However, for many individuals facing mobility challenges or living in underserved areas, accessing medical appointments can be a significant obstacle. Non-Emergency Medical Transportation (NEMT) has… Read More
In today's fast-paced world, efficient and cost-effective transportation solutions are vital for both public and private transit providers. Microtransit, a dynamically routed on-demand transportation service, has emerged as a promising solution to address the evolving needs of modern commuters. To optimize the benefits of microtransit and achieve substantial cost savings,… Read More
Transportation plays a vital role in the lives of many, allowing individuals to access crucial services, events, and experiences. For those with mobility challenges, specially equipped vehicles are essential to ensure they can lead independent and fulfilling lives. Non-Emergency Medical Transportation (NEMT) services are a lifeline for people with disabilities,… Read More
Are you in need of funding for your non-emergency medical transportation operation? Writing a grant request can be a great way to secure the funding you need to continue expanding your services, improve your operations, and continue providing vital services to your community. To write a successful grant request, it's… Read More
As something vital to human life and wellbeing, healthcare shouldn't have to wait. Yet, it's a position millions of Americans are put into each year due to the fact that they simply can't access transportation to healthcare providers. Types Of Transportation Healthcare Facilities Provide Healthcare facilities provide several modes of… Read More
We are thrilled to announce the Florida Department of Transportation (FDOT) has chosen us as an approved software vendor! Florida state-run transit agencies can now directly implement our solutions rather than waiting on FDOT approval. Paired with our sister company, Passio Technologies, we can seamlessly… Read More
People in today's day and age need to go everywhere, and fast. From appointments and meetings to classes and work, they're always on the move - whether that be by the traditional means of bus, streetcar or taxicab. But what if they have specific needs or preferences when it comes… Read More
The pandemic changed everything. Automatic projects that were on hold or in the planning stages suddenly came online out of necessity instead of a luxury. The transportation industry was keenly aware of this. Shut-downs and restrictions made travel not only risky but impossible in some sectors. Transit had to transform… Read More
If your transit agency has NEMT software in place to assist with things like billing, dispatching, and scheduling, you know what a huge help it can be to keep your operation running smoothly. But did you know your NEMT software is capable of more? A lot more in fact. Most… Read More
Electric vehicles are readily available for those transit agencies willing and able to take the plunge. And the idea of an all-electric fleet sure is tempting, isn’t it? A green PR bonanza that will build goodwill with your customers and community is always a plus for business, but is the… Read More
Too often businesses overlook the importance of cyber security. We lock the doors and keep the threats we can see top of mind, but not those that we cannot. Unfortunately, those attacks that occur in the margins — the cyberattacks — can be catastrophic for your business. They can steal… Read More
Although we currently seem to be living in a neverending cycle of variants, eventually, we will come out of this pandemic. While no one can say for sure when that will happen, we can be certain that public transit will never go back to the way that it was. This… Read More
Transit agencies across the nation may face radically different circumstances, but the core daily challenges of fixed-route operations all boil down to the same thing. You need vehicles that run properly, you need to be able to keep track of your fleet, and must be able to easily manage rider… Read More
A fully digital transportation network is being required by state Medicaid offices and managed health care plans across the country and in the not-too-distant future, will be required in order to provide transport in the NEMT market. So what does this mean exactly? A fully digital transportation network consists of… Read More
This year, the global non-emergency medical transportation (NEMT) market is expected to exceed more than $7.5 billion, up from just north of $7 billion in 2020. There’s little expectation the market will slow in the near future, with some reports trending the industry to reach more than $10.6 billion… Read More
DispatchBot is now part of TripMaster, powered by CTS Software. Together, this new partnership will give non-emergency medical transportation (NEMT) and paratransit companies access to customizable NEMT software that can be tailored to meet the functionality and pricing needs of fleets from one vehicle to 500. What is DispatchBot? Similar… Read More
Managing a modern non-emergency medical transportation (NEMT) and paratransit service isn’t for the faint-at-heart. There are a lot of moving pieces you must carefully manage and balance. And those moving pieces quickly multiply when you’re growing and adding new riders, more drivers, and more vehicles to your fleet. You have… Read More
Nearly 6 million people in the United States delayed medical care in a single year because they did not have access to transportation. Those are the astonishing numbers released in the American Journal of Public Health in May 2020 featuring results of a survey of data from 2017. While… Read More
TripMaster is excited to announce it is now a Premier Partner with Alivi, a healthcare benefits management solution dedicated to increasing health outcomes. Who is Alivi? Alivi helps health plans deliver healthcare benefits, including solutions for non-emergency medical transportation (NEMT), ancillary and supplemental benefits, and healthcare administration. Based in… Read More
For more than eight years, TripMaster, powered by CTS Software, has been building and enhancing its relationship with ModivCare (formerly LogistiCare) and is excited to see that relationship evolve as TripMaster becomes one of only three Premiere Partners with the company. The TripMaster/ModivCare premiere partnership means non-emergency medical transportation… Read More
The Challenge In May 2020, cyber-attackers targeted Person County government, located in Roxboro, NC, with ransomware. Government officials became aware of the incident on the night of Saturday, May 30, 2020, and the county’s IT department implemented mitigation and containment protocols, while working to rapidly enable recovery. The team also… Read More
Rideshare. It’s all the rage. And why not? It’s simple, right? You need a ride. You log into an app. Share a little info and minutes later a vehicle shows up and you’re on your way. Who wants to wait for a shared bus or van when you can hail… Read More
As a non-emergency medical transportation (NEMT) service provider, fleet insurance for all of your vehicles is an important and necessary part of doing business. But insuring your fleet can be expensive and the processes you have to undergo to keep your fleet safe—and your drivers well-trained—are time consuming and sometimes… Read More
Since 2012, the global dash cam market currently sits at 2.5 billion and is expected to reach 6 billion by 2026. Part of the market drive is derived from additions of camera installations in newer vehicles. Rear-view back-up cameras are common in newer vehicles, but so are internal, side, and… Read More
“It has saved my sanity.” That’s how LaNeece Jardon, transportation manager with Independence Inc., describes her workdays now that her company uses TripMaster as its non-emergency medical transportation software solution. Before TripMaster, Jardon used Google Calendars and paper printouts to manage drivers and routes. “It was too hard,” she said,… Read More
