The Trip Master Blog

How to Write a Grant Request: A Step-By-Step Guide

Are you in need of funding for your non-emergency medical transportation operation? Writing a grant request can be a great way to secure the funding you need to continue expanding your services, improve your operations, and continue providing vital services to your community.  To write a successful grant request, it's… Read More

Overcome Delayed Healthcare Due To Transportation

As something vital to human life and wellbeing, healthcare shouldn't have to wait. Yet, it's a position millions of Americans are put into each year due to the fact that they simply can't access transportation to healthcare providers. Types Of Transportation Healthcare Facilities Provide Healthcare facilities provide several modes of… Read More

TripMaster, FDOT, & Passio Partnership Announcement

We are thrilled to announce the Florida Department of Transportation (FDOT) has chosen us as an approved software vendor! Florida state-run transit agencies can now directly implement our solutions rather than waiting on FDOT approval.  Paired with our sister company, Passio Technologies, we can seamlessly… Read More

Micro-Transit: The Who's What's and Why's

People in today's day and age need to go everywhere, and fast. From appointments and meetings to classes and work, they're always on the move - whether that be by the traditional means of bus, streetcar or taxicab. But what if they have specific needs or preferences when it comes… Read More

How To Successfully Add Electric Vehicles To Your Existing Fleet

Electric vehicles are readily available for those transit agencies willing and able to take the plunge.  And the idea of an all-electric fleet sure is tempting, isn’t it? A green PR bonanza that will build goodwill with your customers and community is always a plus for business, but is the… Read More

Why Transit Agencies Need To Prioritize Cybersecurity

Too often businesses overlook the importance of cyber security.  We lock the doors and keep the threats we can see top of mind, but not those that we cannot. Unfortunately, those attacks that occur in the margins — the cyberattacks — can be catastrophic for your business.  They can steal… Read More

What Does Public Transit Look Like Post-COVID?

Although we currently seem to be living in a neverending cycle of variants, eventually, we will come out of this pandemic. While no one can say for sure when that will happen, we can be certain that public transit will never go back to the way that it was. This… Read More

What you need to know as NEMT goes Digital

A fully digital transportation network is being required by state Medicaid offices and managed health care plans across the country and in the not-too-distant future, will be required in order to provide transport in the NEMT market.   So what does this mean exactly?   A fully digital transportation network consists of… Read More

Top 5 Reasons to Choose TripMaster

This year, the global non-emergency medical transportation (NEMT) market is expected to exceed more than $7.5 billion, up from just north of $7 billion in 2020.  There’s little expectation the market will slow in the near future, with some reports trending the industry to reach more than $10.6 billion… Read More

TripMaster is Now A Premier Partner with Alivi

TripMaster is excited to announce it is now a Premier Partner with Alivi, a healthcare benefits management solution dedicated to increasing health outcomes. Who is Alivi? Alivi helps health plans deliver healthcare benefits, including solutions for non-emergency medical transportation (NEMT), ancillary and supplemental benefits, and healthcare administration. Based in… Read More

TripMaster Expands Its ModivCare Partnership As a New Premier Partner

For more than eight years, TripMaster, powered by CTS Software, has been building and enhancing its relationship with ModivCare (formerly LogistiCare) and is excited to see that relationship evolve as TripMaster becomes one of only three Premiere Partners with the company. The TripMaster/ModivCare premiere partnership means non-emergency medical transportation… Read More

Case Study: Person Area Transportation System (PATS)

The Challenge In May 2020, cyber-attackers targeted Person County government, located in Roxboro, NC, with ransomware.  Government officials became aware of the incident on the night of Saturday, May 30, 2020, and the county’s IT department implemented mitigation and containment protocols, while working to rapidly enable recovery. The team also… Read More

Rising NEMT Insurance Premiums and Ways You Can Reduce Your Costs

As a non-emergency medical transportation (NEMT) service provider, fleet insurance for all of your vehicles is an important and necessary part of doing business.  But insuring your fleet can be expensive and the processes you have to undergo to keep your fleet safe—and your drivers well-trained—are time consuming and sometimes… Read More

Seniors Are Cool With Tech: Your NEMT Operations Should Be Too

Adopting new technologies—whether it’s a new streaming media device, a cool watch, a tablet, or smartphone—can sometimes be frustrating, no matter how tech savvy you are. For years, that frustration meant many seniors just weren’t interested in logging in and onto whichever new device friends and family showed them. But… Read More

7 Ways NEMT Software Can Give You 20/20 Insight Into 2020

A new year is fast approaching and as individuals, it’s a time of reflection, planning for growth, and change. A new year for your business should be no different, but if you’re still using disparate systems to run your non-emergency medical transportation (NEMT) or paratransit service, you’re not getting a… Read More

2020 NEMT and Transit Conferences You Don’t Want to Miss

When it comes to managing day-to-day operations of your non-emergency medical transportation (NEMT) or paratransit service, sometimes you can feel like you’re alone on an island. Each day you’re working hard to meet your regulations and compliance requirements while keeping your customers and employees happy and growing your business. With… Read More

Reduce No-Shows with NEMT Ride Reminders

Missed appointments are real problems for many low income and elderly patients who rely on non-emergency medical transportation (NEMT) to get to medical appointments and related services. According to a report published in the Transportation Research Record Journal of the Transportation Research Board, about 3.6 million people miss… Read More