The Trip Master Blog

What you need to know as NEMT goes Digital

A fully digital transportation network is being required by state Medicaid offices and managed health care plans across the country and in the not-too-distant future, will be required in order to provide transport in the NEMT market.   So what does this mean exactly?   A fully digital transportation network consists of… Read More

Top 5 Reasons to Choose TripMaster

This year, the global non-emergency medical transportation (NEMT) market is expected to exceed more than $7.5 billion, up from just north of $7 billion in 2020.  There’s little expectation the market will slow in the near future, with some reports trending the industry to reach more than $10.6 billion… Read More

TripMaster is Now A Premier Partner with Alivi

TripMaster is excited to announce it is now a Premier Partner with Alivi, a healthcare benefits management solution dedicated to increasing health outcomes. Who is Alivi? Alivi helps health plans deliver healthcare benefits, including solutions for non-emergency medical transportation (NEMT), ancillary and supplemental benefits, and healthcare administration. Based in… Read More

TripMaster Expands Its ModivCare Partnership As a New Premier Partner

For more than eight years, TripMaster, powered by CTS Software, has been building and enhancing its relationship with ModivCare (formerly LogistiCare) and is excited to see that relationship evolve as TripMaster becomes one of only three Premiere Partners with the company. The TripMaster/ModivCare premiere partnership means non-emergency medical transportation… Read More

Case Study: Person Area Transportation System (PATS)

The Challenge In May 2020, cyber-attackers targeted Person County government, located in Roxboro, NC, with ransomware.  Government officials became aware of the incident on the night of Saturday, May 30, 2020, and the county’s IT department implemented mitigation and containment protocols, while working to rapidly enable recovery. The team also… Read More

Rising NEMT Insurance Premiums and Ways You Can Reduce Your Costs

As a non-emergency medical transportation (NEMT) service provider, fleet insurance for all of your vehicles is an important and necessary part of doing business.  But insuring your fleet can be expensive and the processes you have to undergo to keep your fleet safe—and your drivers well-trained—are time consuming and sometimes… Read More

Seniors Are Cool With Tech: Your NEMT Operations Should Be Too

Adopting new technologies—whether it’s a new streaming media device, a cool watch, a tablet, or smartphone—can sometimes be frustrating, no matter how tech savvy you are. For years, that frustration meant many seniors just weren’t interested in logging in and onto whichever new device friends and family showed them. But… Read More

7 Ways NEMT Software Can Give You 20/20 Insight Into 2020

A new year is fast approaching and as individuals, it’s a time of reflection, planning for growth, and change. A new year for your business should be no different, but if you’re still using disparate systems to run your non-emergency medical transportation (NEMT) or paratransit service, you’re not getting a… Read More

2020 NEMT and Transit Conferences You Don’t Want to Miss

When it comes to managing day-to-day operations of your non-emergency medical transportation (NEMT) or paratransit service, sometimes you can feel like you’re alone on an island. Each day you’re working hard to meet your regulations and compliance requirements while keeping your customers and employees happy and growing your business. With… Read More

Reduce No-Shows with NEMT Ride Reminders

Missed appointments are real problems for many low income and elderly patients who rely on non-emergency medical transportation (NEMT) to get to medical appointments and related services. According to a report published in the Transportation Research Record Journal of the Transportation Research Board, about 3.6 million people miss… Read More

Searching for sustainability? NEMT funding through 5310 and 5311 grants may be key

As a non-emergency medical transportation (NEMT) provider, funding beyond ride-share reimbursement is a critical component of sustaining an efficient and growing public transportation operation. While Medicaid funds may be an important component of your business, additional funding—either through private equity or public/nonprofit grants—can help your operation flourish. If you’re a… Read More

Getting to Know Your State’s DOT

For anyone considering starting a NEMT or paratransit service, understanding the complex role of public and private funding sources is extremely important. Even if you haven’t yet decided what funding source is most appropriate for your needs, an informed choice can be made once all transit funding options are understood. … Read More

RFP Deep Dive: Grant and RFP 201

For proprietors of transit agencies that have chosen public funding and/or grants as their revenue source, doing thorough research has never been more important. While the NEMT and paratransit fields continue to experience steady growth, the number of organizations competing for transit funding dollars and grants has gown too. Read More

Customer Spotlight : Allendale COA (South Carolina)

We truly have some amazing customers and we are so thankful for each one of them! This month, we’re excited to spotlight the outstanding (and award-winning) work of Allendale County Office on Aging, in South Carolina.  The Allendale County Office on Aging provides programs and services at the senior… Read More

Funding for Transportation Service Providers: Grant and RFP 101

If you’re starting up (or growing) an NEMT business or Paratransit company, you might already be familiar with the differences between the public and private funding landscapes. There are important choices you must make when it comes to deciding how your organization is going to cover its operating expenses. Read More

Digital Ticketing For NEMT Providers

Advances in technology continue to shake up the NEMT/paratransit industry. If you’re looking to enter the field with your own transportation business or to expand existing operations, it’s crucial to keep up with the continuously evolving world of microtransit.  For example, as transit companies and organizations have embraced digital… Read More