Transportation is at the hub of social determinants of health.

$150 billion.  That’s the annual cost of no shows and cancellations in the healthcare industry due to associated revenue loss and elevated operating expenses. The physical and mental well-being of your patients is compromised when appointments are missed.  Transportation is key and we can help.

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Working with CTS has felt like a true partnership from contract signing through go live and beyond. The staff is very helpful and they typically respond to emails within 5 minutes.”

– Greg MacGraw, Director of Transportation, Cano Health

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How TripMaster helps healthcare transit providers


  • Decrease your no show and cancellation rates with our multilingual, automated call and text messaging platform that reminds your patients both the night before and when the driver is on the way.  Patients can even track the vehicle location when it’s enroute to pick them up.


  • Improve the safety of your drivers and patients with live-streaming cameras and driver scorecards, which may be used for driver training and customer service initiatives.
  • Provide turn by turn directions and help keep your drivers on-time and connected with ParaScope, our intuitive driver app, available on iOS and Android.


  • Create efficient schedules so you’re able to optimize the route and increase capacity.


  • Monitor on time performance and rides per hour with our advanced reporting tools.

Some of our Featured Clients