What can Trip Master do for you?

Customer-driven features for paratransit, demand-response, and NEMT transportation providers

CTS Software offers a full suite of scheduling, dispatching, billing, and reporting software for the NEMT and paratransit industries. Our flagship product, Trip Master, stands alone as a complete solution, and we offer optional modules to help you reach the next level of service to your ridership.

No matter if you are a new, start-up transportation provider looking to kick off on the right foot or an established transit agency aiming to improve efficiency and integrate with new technologies, Trip Master will meet your needs now and into the future.

Automated Scheduling

Kiss manual scheduling headaches goodbye, once and for all

Reservation Management

Flexible, intuitive, on-demand reservations at your command

Mobile Data Terminals

Ensure safety & reliability for each fleet vehicle with ease

Automated Vehicle Location

View your entire fleet’s complete stats down to the minute


Routes are always up-to-date and accurate

Reporting and Billing

Industry-leading billing & reporting engine

Interactive Voice Response

Keep riders accountable & drivers free of frustration

Trip Broker Integration

Import & optimize trip broker data with ease

Trip Master’s Online Rider Portal

Giver rider’s the power they need to reduce your workload

Rider Ticketing

Safe & convenient rider fare collection & tracking

Vehicle Maintenance Module

Maintain the safety of your fleet & your riders

Start your free trial today!

We offer a 30-day, no-risk trial: we’ll schedule a time to meet with you and activate Trip Master. If you’re unsatisfied for any reason, you don’t owe us anything. If you decided to keep Trip Master, we’ll initiate our proven training process for your staff and implement a rollout ASAP.