Programs of All-Inclusive Care for the Elderly (PACE) Transportation

Socialization is vital to the seniors under your care.

Quality transportation is a critical aspect of providing comprehensive medical and social services to your participants. What starts out as a simple offering to bring your participants in can quickly become quite a headache to manage without the right tools. Let us help by providing TripMaster, a software solution that makes trips more efficient with less paperwork for drivers,
so they can concentrate on what matters.

TripMaster is the right choice for scheduling, routing, billing, and reporting so you can budget your transportation needs more effectively, whether you’re an assisted living facility, elderly care center, or a senior center with a fleet of three or 30 vehicles.

Our suite of modular NEMT software tools lets you build a PACE transportation schedule that works for your facility.

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Cut work load in half. I was constantly re-entering data before using TripMaster software. Customer support has been great. Very patient with any questions we have had.

Lisa Bailey - Mitchell County Transportation, NC

TripMaster software’s easy-to-use platform maintains information all in one place as you schedule recurring trips into the center and specialty trips for your participants.


✅ Setup routine schedules or adjust them on the fly for your PACE transportation, which is especially important for when seniors run late.

✅ Know when and where your drivers are and if they’re on schedule with AVL tracking and notifications

✅ Eliminate paperwork, which can distract drivers who need to focus on your seniors, with ParaScope, our intuitive NEMT app available on Android and iOS (Apple).

✅ Remind your residents or senior groups with automated call or text reminders the night before and when the shuttle is on its way.

✅ Improve the safety of your drivers and participants with live-streaming cameras and driver scorecards, which can also be used for driver training and customer service initiatives.

The attention CTS staff provides users is impeccable--their team is on top of all issues 24 hours a day. If there is a problem and we call customer service, someone (a person) answers the phone and is able to provide assistance. They follow up continuously until the problem is fixed.

Carol Long, Onslow United Transit System