Public Transit

Public transit provides a vital service for many communities, big and small. It helps connect people with other parts of the community while providing a vital link to people’s work, grocery stores, and medical care. People rely on your every day, whether you have three shuttles or a huge fleet offering demand response and fixed route options.

Providing convenience for citizens is paramount, but your transit solution also needs to be cost-effective. TripMaster’s ability to track passenger counts, fares, routes, stops, and the number of vehicles you need can help.

Our suite of modular software tools helps you build a public transit system that works for your community.

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Cut work load in half. I was constantly re-entering data before using TripMaster software. Customer support has been great. Very patient with any questions we have had.

Lisa Bailey - Mitchell County Transportation, NC

What can TripMaster do for you?

✅ Streamline your operation with TripMaster, an easy-to-use platform that maintains information all in one place as you schedule and dispatch trips for individuals, or groups.

 

✅ Gain flexibility by having the tools to adjust schedules on the fly to accommodate changing needs.

 

✅ Reduce no-shows and improve customer service by sending automated call or text reminders the night before and when the vehicle is on its way.

 

✅ Increase on-time performance by knowing when and where your drivers are and if they’re on schedule with AVL tracking and notifications.

 

✅ Eliminate paperwork and stay in constant communication with drivers, and by using ParaScope, our intuitive driver app available on Android and iOS (Apple).

 

✅ Improve the safety of your drivers and riders with live-streaming cameras and driver scorecards, which can also be used for driver training, customer service initiatives and liability protection.

The attention CTS staff provides users is impeccable--their team is on top of all issues 24 hours a day. If there is a problem and we call customer service, someone (a person) answers the phone and is able to provide assistance. They follow up continuously until the problem is fixed.

Carol Long, Onslow United Transit System