Best-In-Class NEMT Software for scheduling, dispatching and reporting

TripMaster is the #1 NEMT Software for public and private transit providers

NEMT Software for Transit Providers of all sizes

In the world of healthcare transportation, NEMT Software stands out as a transformative solution, designed to streamline the operations of Non-Emergency Medical Transportation providers. By integrating advanced technology with the specific needs of NEMT services for both public and private agencies, this software offers a comprehensive toolset to enhance efficiency, compliance, and rider satisfaction.

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Cut work load in half. I was constantly re-entering data before using TripMaster software. Customer support has been great. Very patient with any questions we have had.

Lisa Bailey - Mitchell County Transportation, NC

Some of the largest NEMT providers in the U.S. use TripMaster

Here are some of the reasons why:


✅  We are one of only three NEMT software providers to be designated as a LogistiCare Premier Partner

✅  We provide best-in-class training to get your team up-to-speed fast

✅  Our dedicated customer service team will take as much time as necessary to ensure you never have a problem using TripMaster

✅  We offer an intuitive driver app, available on iOS and Android, that saves your operation hundreds of hours


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Some of our Featured Clients


Transit providers in 42 out of 50 states rely on TripMaster NEMT Software

Key Features of TripMaster NEMT Software


Automated Scheduling and Dispatching: Maximize operational efficiency with intelligent scheduling that matches riders with the most suitable transportation options, ensuring timely and reliable service.

Route Optimization: Leverage dynamic routing algorithms to determine the most efficient paths, reducing travel times and operational costs while increasing the number of trips per day.

Billing and Invoicing: Simplify financial processes with automated billing, supporting direct billing to Medicaid, Medicare, and private insurers, ensuring accuracy and timeliness in reimbursements.

Real-Time GPS Tracking: Enhance safety and reliability with GPS tracking, providing real-time visibility into vehicle locations, helping to manage fleet more effectively and ensuring on-time arrivals.

Compliance Management: Stay ahead of regulatory requirements with tools designed to ensure compliance with state and federal regulations, safeguarding your operation against potential liabilities.

Reporting and Analytics: Make informed decisions with access to comprehensive analytics and reporting tools, offering insights into operational performance, cost management, and service quality.


Benefits of Implementing NEMT Software:


✅ Improved Operational Efficiency: Streamline every aspect of your operation, from scheduling and dispatch to billing and compliance, saving time and resources.

✅ Enhanced Rider Experience: Provide reliable, timely transportation services that meet the needs of riders, improving their access to essential medical care and boosting satisfaction.

✅ Increased Profitability: Optimize routes and automate billing to reduce operational costs and improve financial performance, driving profitability.

✅ Scalable Solutions: Whether you’re a small provider or a large operation, NEMT software grows with your business, offering scalable solutions that adapt to your evolving needs.

✅ Data-Driven Insights: Utilize data and analytics to continuously improve your services, identifying opportunities for efficiency and growth.


Why Choose NEMT Software from TripMaster?


Choosing the right NEMT Software is critical for any provider looking to elevate their service quality and operational efficiency. With its comprehensive suite of features, it not only addresses the logistical challenges of medical transportation but also ensures compliance, enhances rider satisfaction, and drives business growth.

Whether you’re looking to optimize existing operations or expand your services, TripMaster NEMT Software provides the tools and insights needed to succeed in the competitive healthcare transportation market.

Discover the difference TripMaster NEMT Software can make for your agency. Schedule a demo today.

Features built for transit providers who need an NEMT Software solution they can trust



The attention CTS staff provides users is impeccable--their team is on top of all issues 24 hours a day. If there is a problem and we call customer service, someone (a person) answers the phone and is able to provide assistance. They follow up continuously until the problem is fixed.

Carol Long, Onslow United Transit System

Most common questions about NEMT Software:


What is NEMT software?

NEMT software is a specialized solution designed to streamline operations for Non-Emergency Medical Transportation (NEMT) providers. It automates scheduling, routing, billing, and communication processes, making transportation management more efficient and reliable.

How does NEMT software improve transportation services?

By leveraging NEMT software, transportation services can optimize route planning, reduce wait times, enhance vehicle utilization, and improve the overall rider experience. It ensures timely and cost-effective transportation for individuals requiring medical care.

Can NEMT software integrate with other healthcare systems?

Yes, NEMT software can integrate with various healthcare systems, including electronic health records (EHR), billing systems, and scheduling platforms. This integration facilitates a more coordinated approach to rider care and transportation management.

What features should I look for in NEMT software?

When selecting NEMT software, look for features such as automated scheduling and dispatching, real-time GPS tracking, billing and invoicing capabilities, compliance management, and robust reporting tools. These features are crucial for improving operational efficiency and compliance with healthcare regulations.

How does NEMT software support compliance with healthcare regulations?

NEMT software supports compliance by providing tools to manage and document all aspects of NEMT services, including driver credentials, vehicle inspections, and trip documentation. This helps ensure that transportation providers meet all regulatory requirements and standards for safe and reliable rider transportation.

What are the benefits of cloud-based NEMT software?

Cloud-based NEMT software offers numerous benefits, including reduced IT costs, accessibility from anywhere, automatic updates, and enhanced data security. It allows for more scalable and flexible operations, adapting to the changing needs of NEMT providers.

Is NEMT software customizable to fit specific operational needs?

Yes, many NEMT software solutions offer customizable options to fit the unique needs of different transportation providers. This includes custom reports, specific billing and invoicing requirements, and tailored communication templates.

How does NEMT software contribute to operational efficiency?

NEMT software automates many time-consuming tasks such as scheduling, dispatching, and billing, allowing providers to focus on delivering quality service. It also provides insights into operations, helping identify areas for improvement.

Where can I find the best NEMT software for my business?

For businesses seeking the best NEMT software, it’s important to research and compare different solutions. Look for software like the one offered by TripMaster that provides comprehensive features, robust support, and positive user feedback to ensure it meets your operational needs.