Reservation Management Platform for NEMT & Paratransit Software

Flexible, intuitive, on-demand reservations at your command

Reservation Management

CTS Software set the industry standard with our intuitive scheduling process, and TripMaster revolutionizes how you build reservations. Your staff can create reoccurring and demand response-reservations with equal ease. The flexible, scalable system empowers you to create reservations the same day or up to an infinite day in the future.

One-screen schedule control:

  • Rely on one main screen as a dispatching hub
  • Make on-the-fly changes to rides and routes
  • View maps of rides and routes
  • Pull up on-screen tracking of all vehicles
  • Dramatically decrease dispatcher-to-driver radio chatter


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“CTS has been a huge success for us and has made life easier since we have been using TripMaster. If you need an update in the way you are currently operating and want to save time and effort, TripMaster is the way to go.”


—Calhoun County Transit, NC

Efficient Reservations = Happy Dispatchers

Our intuitive dispatcher dashboard allows users to complete reservations and make changes quickly, so you can work while on the phone with riders.

Other Key Features Include:

  • Web-based – connect from anywhere!
  • Compatible with third-party Medicaid brokers
  • Medicaid billing interface
  • Create detailed custom reports at no charge

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