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Whether you’re looking to grow your existing NEMT or Paratransit service or start a new company from scratch, these ten marketing tips will give you a good idea of where to begin when it comes to getting your organization’s name out! Although marketing is an important part of NEMT/Paratransit… Read More
With the baby boomers getting older and mobile technology developing at a fast pace, the world of NEMT (non-emergency-medical-transport), paratransit, and other microtransit options is getting bigger by the day. If you’re looking to take advantage of this market to start your own provider service, you’ll need a thorough understanding… Read More
If you’re in the world of paratransit, you already know why transportation brokers are so important for business. Just like paratransit and NEMT organizations themselves, brokers come in radically different sizes. Some are hyper-local, others are regional, and others are international in scope; there are, of course, advantages and… Read More
In the world of transit dispatch and operation, organizations and agencies are increasingly relying on complex software to get the job done. This makes choosing the right software more critical than ever. While important elements like quality customer service should play a central part in deciding which program… Read More
For public-facing industries like transportation services, good customer service makes a tremendous difference in loyalty and therefore ridership numbers. Whether the transit company is a small NEMT operation or a larger public organization, there are essential quality customer service traits that all transit agencies should consider to be pillars… Read More
The popularity of microtransit in general, especially non-emergency medical transportation (NEMT), has continued to grow with America’s aging population alongside exciting advances in technology. With this growth comes new financial opportunities to enter the field or upgrade an existing fleet. Although private funding does exist--mostly in the form of… Read More
Non-Emergency Medical Transportation (NEMT) is a steadily-growing part of America’s transportation economy, especially as the Baby Boomer generation ages. Today, the world of NEMT is also changing rapidly as emerging technologies open new ways to connect riders and providers. If you’re thinking of capitalizing on this wave, it’s important to… Read More
Across America, NEMT providers are dealing with rising costs and complexity of operations for a variety of reasons. This means that picking the right NEMT software has never been more crucial. With so many software companies competing for your transit agency’s business, one good place to figure out which… Read More
As new technologies emerge and massive demographic shifts hit the American transit system at the same time, change is certainly in the air for providers. To keep up with an evolving market, it’s time for all paratransit providers to consider upgrading the software they use to dispatch and manage… Read More
Microtransit has been a buzzword in American transportation for several years, but what exactly does it mean? Microtransit is a “demand-responsive” form of transit with multi-person vehicles like minibusses. Essentially, this means that microtransit is a way to transport people that falls somewhere in the middle between on-demand rideshare… Read More
