Accessible and Affordable Microtransit for the Masses

Launch a successful microtransit service in your community with TripMaster

Black passenger van driving down a tree-lined residential street on a sunny day.

MicroTransit by TripMaster

TripMaster allows transit agencies to manage microtransit alongside demand response and paratransit with one system. This means transit agencies can offer a range of services to their customers without having to juggle multiple systems.

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For MicroTransit to succeed, public transit systems must commit to significant communication and marketing efforts, as well as strategic branding and partnerships to spread the word about the new service. The more quickly customers try out MicroTransit, the better data agencies will receive sooner about how well it’s working.”

Katherine Lewis, APTA

TripMaster Makes it Easy to Manage Microtransit and to Offer Microtransit to the Community.

Our comprehensive marketing packages include:

  • Direct mail to reach potential riders in lower income brackets with mail tracking to ensure successful delivery.
  • Digital marketing efforts with email outreach, Google ads, social media ads, and more that will lead to a dedicated, custom microtransit landing page.
  • Expert support from the TripMaster team
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Microtransit Case Study

How JCATS uses TripMaster to power their microtansit service and create a positive community impact

Why Direct Mail Is Key For Promoting Microtransit

Yes, you need digital marketing efforts, but for this specific audience, direct mail is still your most effective marketing strategy. It puts your message directly in the hands of those who would benefit most from Microtransit services.

Studies have proven direct mail:

  • Outperforms digital response rates by 600%
  • Is guaranteed to be seen by 90% of your audience
  • Is preferred by and found to be more personal than online interactions by 70% of consumers
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TAP AND HAILI

JCATS Mobile App Makes it Easy to Get a Ride.

Riders can now request a ride from their smartphone to and from anywhere within the zone.

Using new, specially equipped passenger vans, QuickRide operates in a zone encompassing the Smithfield - Selma area in Johnston County*.

Hours of service - 7am - 6pm M-F

Download the CTS Rider Portal app from the

Android Play Store or Apple App Store and enter your information one time to sign up for an account.

*Service area subject to change

Some of our Featured Clients

Metro Transit Logo
Garrett County Community Action Logo
Rutherford County Transit Logo
Wave Transit Logo
OUTS logo
Metro Transit Logo
Garrett County Community Action Logo
Rutherford County Transit Logo
Wave Transit Logo
OUTS logo
TripMaster by Transit Technologies 

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Support

  • (800) 555-3546

  • techsupport@cts-software.com

Sales

  • (800) 704-0064

  • sales@cts-software.com

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