Case Studies

See how organizations use TripMaster to improve paratransit and demand response operations.

When Winter Hits West Michigan, Transit Becomes a Lifeline

How Georgetown Township modernized senior & disability transportation—without adding staff—by switching from ParaPlan to TripMaster in just days. - For Georgetown Township’s senior and disability transportation program,...

Modernizing Senior & Disability Transportation Operations

Georgetown Township - Overview Georgetown Township operates a senior and disability transportation program serving residents across Western Michigan. With a small fleet, part-time staff, and a growing volume of...

TripMaster Case Study: Chatham Transit Network

About Chatham Transit Network Chatham Transit Network operates a fleet of 27 vehicles and completes 8,000–9,000 trips annually. Executive Director Anna Testerman, has been with the organization for over 11 years and...

TripMaster Case Study: WelbeHealth

About WelbeHealth WelbeHealth provides full-service healthcare and personalized support to help seniors age well at home and in their community. Their Program of All-Inclusive Care for the Elderly (PACE) meets the...