Getting to Know Your State’s DOT

September 9, 2019

For anyone considering starting a NEMT or paratransit service, understanding the complex role of public and private funding sources is extremely important. Even if you haven’t yet decided what funding source is most appropriate for your needs, an informed choice can be made once all transit funding options are understood. … Read More

RFP Deep Dive: Grant and RFP 201

September 9, 2019

For proprietors of transit agencies that have chosen public funding and/or grants as their revenue source, doing thorough research has never been more important. While the NEMT and paratransit fields continue to experience steady growth, the number of organizations competing for transit funding dollars and grants has gown too. Read More

How Critical A Scheduled Vehicle Maintenance Program is To Keeping Your Paratransit Vehicles on the Road

September 4, 2019

When it comes to the increasingly competitive world of microtransit, paratransit, and NEMT provision, there are plenty of things your organization can do to make sure that the bottom line is solid and you remain competitive.  While making sure you have great dispatch software, a solid understanding… Read More

Funding for Transportation Service Providers: Grant and RFP 101

August 26, 2019

If you’re starting up (or growing) an NEMT business or Paratransit company, you might already be familiar with the differences between the public and private funding landscapes. There are important choices you must make when it comes to deciding how your organization is going to cover its operating expenses. Read More

Digital Ticketing For NEMT Providers

August 5, 2019

Advances in technology continue to shake up the NEMT/paratransit industry. If you’re looking to enter the field with your own transportation business or to expand existing operations, it’s crucial to keep up with the continuously evolving world of microtransit.  For example, as transit companies and organizations have embraced digital… Read More

Public Transit Industry Events

July 22, 2019

If you’re looking to start an NEMT or paratransit business, you’ve probably already read about everything from marketing strategies to customer service tips. Getting contracts is an important part of starting and growing your business. Make sure you’re ready with this article, then it’s time to start… Read More

Ten rules every private NEMT business should follow to be successful

July 15, 2019

The market for NEMT and other forms of microtransit is hot right now. If you’re looking to enter the space or expand your current operations, it’s important to set your business apart from the competition in an increasingly popular field.  Although operating a successful NEMT business depends on everything from… Read More

How to Land a Contract with LogistiCare

July 9, 2019

If you’re starting a new NEMT or paratransit business--or you’re just looking to expand service you’re already offering--you probably already know how important scoring a big contract can be for your business. That being said, if you want more background on starting your own transit company, including why contracts… Read More

10 Proven Strategies to Market Your Agency & Increase Rides Per Day

July 2, 2019

Whether you’re looking to grow your existing NEMT or Paratransit service or start a new company from scratch, these ten marketing tips will give you a good idea of where to begin when it comes to getting your organization’s name out!  Although marketing is an important part of NEMT/Paratransit… Read More

Why Startup NEMT Operations Need Pay-As-You-Go Pricing

June 25, 2019

With the baby boomers getting older and mobile technology developing at a fast pace, the world of NEMT (non-emergency-medical-transport), paratransit, and other microtransit options is getting bigger by the day.  If you’re looking to take advantage of this market to start your own provider service, you’ll need a thorough understanding… Read More

What NEMT Brokers are Operating in my Area?

June 17, 2019

If you’re in the world of paratransit, you already know why transportation brokers are so important for business. Just like paratransit and NEMT organizations themselves, brokers come in radically different sizes. Some are hyper-local, others are regional, and others are international in scope; there are, of course, advantages and… Read More

How the Cloud Provides Improved Uptime for Your Critical Software Solutions

June 10, 2019

In the world of transit dispatch and operation, organizations and agencies are increasingly relying on complex software to get the job done. This makes choosing the right software more critical than ever. While important elements like quality customer service should play a central part in deciding which program… Read More

Top Five Customer Service Tips for Transit Drivers

June 3, 2019

For public-facing industries like transportation services, good customer service makes a tremendous difference in loyalty and therefore ridership numbers. Whether the transit company is a small NEMT operation or a larger public organization, there are essential quality customer service traits that all transit agencies should consider to be pillars… Read More

How Do Public Transit Funding Sources Work with NEMT and Microtransit?

May 29, 2019

The popularity of microtransit in general, especially non-emergency medical transportation (NEMT), has continued to grow with America’s aging population alongside exciting advances in technology. With this growth comes new financial opportunities to enter the field or upgrade an existing fleet. Although private funding does exist--mostly in the form of… Read More

Starting a NEMT Operation? Here Are The 5 Things You Need to Know

May 20, 2019

Non-Emergency Medical Transportation (NEMT) is a steadily-growing part of America’s transportation economy, especially as the Baby Boomer generation ages. Today, the world of NEMT is also changing rapidly as emerging technologies open new ways to connect riders and providers. If you’re thinking of capitalizing on this wave, it’s important to… Read More

What type of support should you expect from your NEMT software provider?

May 13, 2019

Across America, NEMT providers are dealing with rising costs and complexity of operations for a variety of reasons. This means that picking the right NEMT software has never been more crucial. With so many software companies competing for your transit agency’s business, one good place to figure out which… Read More

The Truth About Switching NEMT Software Providers

May 6, 2019

As new technologies emerge and massive demographic shifts hit the American transit system at the same time, change is certainly in the air for providers. To keep up with an evolving market, it’s time for all paratransit providers to consider upgrading the software they use to dispatch and manage… Read More

What Is Microstransit And How Is It Affecting The Future Of NEMT?

April 29, 2019

Microtransit has been a buzzword in American transportation for several years, but what exactly does it mean? Microtransit is a “demand-responsive” form of transit with multi-person vehicles like minibusses. Essentially, this means that microtransit is a way to transport people that falls somewhere in the middle between on-demand rideshare… Read More